SERVPRO of Henderson, Webster, Union, McLean and Crittenden Counties Employee Photos

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Mike Parsons

Mike Parsons, Co-Owner of SERVPRO® of Henderson, Webster, Union, McLean and Crittenden Counties got his start with SERVPRO 11 years ago. Mike really enjoys the ability to help people in their time of need through our restoration services. His passion for building relationships and helping his team succeed motivates him every day. Mike holds several important certifications including IICRC – WTR, ASD, and CDS, OSHA HAZWOPER 40, mold remediation, subrogation I and II and numerous SERVPRO corporate certifications. He is also a Kentucky Society of Healthcare Engineers Contractor and a Kentucky Department of Agriculture Applicator. In his free time, Mike enjoys family time with his wife and two children, back roads traveling, and of course, UK football and basketball!

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Julie Roberts

Julie Roberts, Co-Owner of SERVPRO® of Henderson, Webster, Union, McLean and Crittenden Counties began her SERVPRO career with her husband, Tony, in 2005.  Originally from Nicholasville, Kentucky, Julie has both her Bachelor of Marketing and Master of Business Administration from the University of Kentucky.   Now residing in Richmond, Kentucky, Julie likes to spend her weekends with her husband and two sons out on the lake.  She also tries to sneak in a horseback ride or two when she can!   Julie had no clue SERVPRO even existed when her husband brought the opportunity to her, and now she said she can’t imagine doing anything else.  While she jokes that in this business “everyday is a surprise” she loves being able to help people in their time of need, and work with her employees to create a place of employment that is not only fun, but also helps contribute to the community in which they are placed.

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Tony Roberts

Anthony Roberts, Co- Owner of SERVPRO® of Henderson, Webster, Union, McLean and Crittenden Counties got his start with SERVPRO while in college as a Service Marketing Representative. He immediately felt a passion for the industry and talked his Bride-To-Be into moving to London to start their own franchise in 2005. Together with his wife, he enjoys nurturing a culture for compassion towards their customers in their time of need. In his free time, he likes to cheer on the Kentucky Wildcats, and spend time at the lake with his wife and two sons. Tony holds several important certifications including IICRC Applied Structural Drying and IICRC Commercial Drying Specialist. 

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Dustin Chaney

Dustin Chaney is a co-owner of SERVPRO® of Henderson, Webster, Union, McLean and Crittenden Counties. He has known two of his co-owners most of his life. They all grew up together in Henderson, KY. Dustin is just getting started in the SERVPRO industry, but he is eager to get started and begin working with customers. He is excited to help the community of Henderson and the surrounding areas. 

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Paige McGuire

Paige McGuire is the Office Manager at SERVPRO® of Henderson, Webster, Union, McLean and Crittenden Counties. Paige began her career here four years ago. She is originally from Prestonsburg, KY but now resides in Berea with her daughter. Paige has a Bachelor's in Marketing from Eastern Kentucky University. Paige says, "My favorite part about my job is getting to know the team, learning all the amazing things SERVPRO does for customers, and hearing wonderful results afterwords." Paige is widely known for her employee development, team building, and maintaining a positive culture. She is a part of several SERVPRO committees and is an SERVPRO Headquarters MVP nominee. In her free time, she enjoys playing the piano, spending time with her eight year old, and watching the CATS play!

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Heidi Drury

Heidi Drury is the Controller for SERVPRO® of Henderson, Webster, Union, McLean, and Crittenden Counties. She just started with our franchise, but she has been in the accounting industry for over 25 years.  Her first job at the age of 8 was entering accounts payable and receivables on ledger cards at a wholesale saltwater fish company when she would visit her sister for the weekend.  That led to her love of accounting and numbers.  Before joining SERVPRO, she spent twelve years as a controller for a local subcontractor in Gallatin, TN.  What started as a part-time, temporary job became a full-time job.

She's excited to take those skills and knowledge to help both our team and customers' lives go smoother. 

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Kelsey Goode

Kelsey Goode is the Director of Communications for SERVPRO® of Henderson, Webster, Union, McLean and Crittenden Counties Counties. She started her career over five years ago at SERVPRO. Her favorite part of her job is "working within her community to help make people's lives a little easier when disaster strikes."  She has the following certifications: Employee Training Certification Program: Crew, Water, Fire, Carpet & Upholstery. She is also WRT certified. In 2021, she won the MVP ward at SERVPRO headquarters. Kelsey was born and raised in Richmond, KY. She enjoys reading, hiking, and going on walks with her husband and their dogs! She loves swimming, and if she had it her way it'd be summer year 'round in Kentucky!

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Andrea Shemwell

Andrea Shemwell is the Marketing Representative for SERVPRO® of Henderson, Webster, Union, McLean and Crittenden Counties. She has been with SERVPRO for a few months. Her favorite part of her job: "The team atmosphere is amazing.  I love meeting people, building relationships and being able to help someone in their time of need." She was raised in Marion, KY.  She graduated from Murray State University.  She is a big sports enthusiast, and she love being outdoors.  In her free time, she enjoys golfing, boating and chasing sunsets. Her favorite view is from the back of a horse!

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Michelle Baldwin

Michelle Baldwin is the Receptionist- Dispatcher for SERVPRO® of Henderson, Webster, Union, Mclean, & Crittenden Counties. She has been with us for a little over 6 months. Michelle's favorite part about her job is talking to customers and being able to help them.

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Audrey Lofton

Audrey Lofton is the Accounting Clerk at SERVPRO® of Henderson, Webster, Union, McLean, & Crittenden Counties. Audrey came from a tax accounting firm so numbers are her bag! She has been at SERVPRO a short time but already has proven how valuable she is here. Audrey's favorite quote is "What is normal for the spider, is chaos for the fly." She loves books and has three favorite authors which are Ray Bradbury, Douglas Hofstadter, and Mary Roach. In her free time, she likes to travel, drink wine, and collect china and crystal sets.